Mechanics Intended Transformation

Question: Describe about the Mechanics Intended Transformation. Answer: For the new online system, suggest and explain at least one indicator for each performance criteria of; efficiency, efficacy and effectiveness. Online system of booking has been able to achieve the intended transformation within the minimum use of resource among the four mechanics. For instance, it takes practically fifteen to twenty minutes to explain a problem online, confirm a booking in addition to requesting of auxiliary services such as car was or oil change. The system also enables the mechanics to be able estimate the time and cost of their job through the use of their admin whose main work is also to confirm bookings. The effectiveness of the online system is further demonstrated by the fact they are able to capture important information such as the email of the client in addition to their address thus preventing frauds or any intended malpractice. Other information also includes the model of the car, year of make, odometer reading and the telephone number of the client. Describe dimensions for all stakeholders of impact of your proposed new information system within the business for all stakeholders. Describe the proposed impact of the new system on the organization, groups and individuals. the online system of booking that has been formulated by the organization results into what is known as interface. The developed mode of technology can be used in various ways which includes early booking by the clients, confirmation on the side of the mechanics, additionally, the physical and contact address of the clients is accessible. This makes work easier because the mechanic can be prepared early enough to work on brakes and repair. The client is also able to drop their car at agreed time and pick conveniently without disrupting their schedule. The system is also easy to learn and helps so much when it comes to remunerability. The client can simply have a reminder on their email or even a sticky note about their date with the mechanic. The clients do not have to waste time coming to the garage to book an appointment making the system very efficiency because there is no time for delays for input if output. There are very few mistakes or none at all made by such a system making it very reliable in use. Conclusively, user satisfaction is guaranteed in such a system. To the stakeholders the system developer or rather the producer is able to monitor if the online system is working or a total failure. The clients are which in this case serve as the management play an important role which is to provide a resource for development. The users are able to give a feedback on the online system and finally, the customers, suppliers and competitors are the external forces which brings us to the negative parts of the online system. If a another company or even organization is able to come up with a better system then the clients will automatically flow to the company. identify and justify the organizational form of this business using Mintzbergs classification. The organizational structure of this business is the simple structure or what ids also known as entrepreneurial. There are only four staff. Labor is also loosely divided among the four mechanics and the managerial hierarchy is very small. Transmission technicians and rebuilder is done by one person. Brake repairs by two people, automotive air conditioning reaper is also done by one person. There is no formalization on the behavior of the structure i.e. the training, planning, lesion devices are not frequently used. Use Lyytinen and Hircschheims 4 categories of systems failure in slide 9 and the grid in slide 10;what type of failure is predicted and offer advice to ensure the system success. According to Lyytinen and Hircschheims systems fail because those involved in and affected as well not well put into consideration. He goes ahead to give a 4 dimension of information system failure which apparently matched the one being addressed in this assignment test. I would suggest that that in order to avoid correspondence failure, the clients should actually make time to come and explain to the, mechanic the problem of his or her car physically even after booking. This is for the purpose of clarification in addition to avoiding expectations failures. In order for the process to succeed, its imperative that an IT personnel keeps checking on it regularly and consistently to detect any technical issue and address it as soon as possible.